Deposit Assistance Application Link:
English Version: www.cltdap.com
Spanish Version: www.cltdapespanol.com
If you are a resident of Charlotte and need help with first month’s rent, security deposit, and/or utility deposit, the City of Charlotte Deposit Assistance Program may be able to assist you.
The Deposit Assistance Program is a partnership between the City of Charlotte and Socialserve. The program provides assistance to Charlotte’s residents who have found rental housing, but have been adversely impacted by Covid-19 and need help covering the first month’s rent, security deposit, and/or utility deposit. Once an application is submitted, a Socialserve representative will work with each tenant 1-on-1 to determine eligibility.
-A current resident of the City of Charlotte via a copy of identification with address.
-Must be income qualified to meet the 80% of Area Median Income and below threshold. Proof of current income and/or housing voucher award letter will be required.
-Must have or be able to obtain an approval letter from a rental property. A current property approval letter will be required.
-If utility deposit assistance is requested, a statement from the utility provider will be required.
-Proof of Covid-19 Impact in the form of letter from employer showing reduction in hours or income; doctor’s note showing Covid-19 diagnosis; letter from shelter provider; hotel bill; or, if currently housed, letter explaining why you must exit your current housing arrangement.
Once you complete the application, you will be contacted by a representative from Socialserve’s Deposit Assistance Program team. If you have any questions please contact us at email@example.com
As of October 15, 2021, we have an updated way to contact us via phone. If you have submitted an application please contact the phone number that corresponds with your last name:
Last names A-D: (984-422-0285)
Last names E-H: (980-999-1572)
Last names I-L: (980-819-8315)
Last names M-Q: (681-207-9249)
Last names R-U: (984-422-0329)
Last names V-Z: (980-290-6772)