Deposit Assistance

What you need to know:

Deposit Assistance Application Link:

If you are a resident of Charlotte and need help with first month’s rent, security deposit, and/or utility deposit, the City of Charlotte Deposit Assistance Program may be able to assist you.

The Deposit Assistance Program is a partnership between the City of Charlotte and Socialserve. The program provides assistance to Charlotte’s residents who have found rental housing, but have been adversely impacted by Covid-19 and need help covering the first month’s rent, security deposit, and/or utility deposit. Once an application is submitted, a Socialserve representative will work with each tenant 1-on-1 to determine eligibility.

Eligibility Requirements:

-A current resident of the City of Charlotte via a copy of identification with address.

-Must be income qualified to meet the 80% of Area Median Income and below threshold. Proof of current income and/or housing voucher award letter will be required.

-Must have or be able to obtain an approval letter from a rental property. A current property approval letter will be required.

-If utility deposit assistance is requested, a statement from the utility provider will be required.

-Proof of Covid-19 Impact in the form of letter from employer showing reduction in hours or income; doctor’s note showing Covid-19 diagnosis; letter from shelter provider; hotel bill; or, if currently housed, letter explaining why you must exit your current housing arrangement.

Once you complete the application, you will be contacted by a representative from Socialserve’s Deposit Assistance Program team. If you have any questions please contact us at dap@socialserve.com