Utility assistance
About
New! Charlotte Water Assistance
Link to Apply: Application current closed. Will reopen February 9, 2021
If you’re experiencing a financial hardship with paying your Charlotte Water bill due to COVID-19 (Coronavirus Pandemic), we may be able to assist you through the Emergency Rent Assistance Program Extension (ERAP Extension).
The ERAP Extension is a partnership between Mecklenburg County and The Housing Partnership. ERAP Extension is open to individuals and families who are experiencing a delay in making their utility payments due to COVID-19. An ERAP Extension representative will work with you 1-on-1 to determine if you are eligible for utility assistance. If eligible, the funds will be sent directly to the utility company to cover your past due payment.
Eligibility Requirements:
Job loss as a result of COVID-19
Wage reduction as a result of COVID-19
Illness as a result of COVID-19
Childcare challenges as a result of COVID-19
Arrears can be paid dating back to March 13, 2020. We will not cover any payments prior to March 13, 2020.
Gas and Electric Assistance:
Link to Apply: Application currently closed. Will reopen February 9, 2021
If you’re experiencing a financial hardship with paying your utilities due to COVID-19 (Coronavirus Pandemic), we may be able to assist you through the Emergency Rent Assistance Program Extension (ERAP Extension).
The ERAP Extension is a partnership between Mecklenburg County and The Housing Partnership. ERAP Extension is open to individuals and families who are experiencing a delay in making their utility payments due to COVID-19. An ERAP Extension representative will work with you 1-on-1 to determine if you are eligible for utility assistance. If eligible, the funds will be sent directly to the utility company to cover your past due payment.
Eligibility Requirements:
Job loss as a result of COVID-19
Wage reduction as a result of COVID-19
Illness as a result of COVID-19
Childcare challenges as a result of COVID-19
Arrears can be paid dating back to March 13, 2020. We will not cover any payments prior to March 13, 2020.
Priority Levels Changing
In response to the eviction moratorium being lifted as of July 31, 2021, processing priority will change on August 1, 20201:
(*AMI levels are on the income guideline page)
Priority #1: Applicants that have been served an eviction notice and have a court date within 90 days
Priority #2: Applicants at 30% AMI or below and have been unemployed for 90 days or more
Priority #3: Applicants at 50% AMI or below and have been unemployed for 90 days or more
Priority #4: Applicants at 50% AMI or below or have been unemployed for 90 days or more
Priority #5: Applicants between 60% and 80% AMI