Utility assistance

New! Charlotte Water Assistance

Link to Apply: Application current closed. Will reopen February 9, 2021

If you’re experiencing a financial hardship with paying your Charlotte Water bill due to COVID-19 (Coronavirus Pandemic), we may be able to assist you through the Emergency Rent Assistance Program Extension (ERAP Extension). 

The ERAP Extension is a partnership between Mecklenburg County and The Housing Partnership. ERAP Extension is open to individuals and families who are experiencing a delay in making their utility payments due to COVID-19. An ERAP Extension representative will work with you 1-on-1 to determine if you are eligible for utility assistance. If eligible, the funds will be sent directly to the utility company to cover your past due payment.

Eligibility Requirements:

Job loss as a result of COVID-19

Wage reduction as a result of COVID-19

Illness as a result of COVID-19

Childcare challenges as a result of COVID-19 

Arrears can be paid dating back to March 13, 2020. We will not cover any payments prior to March 13, 2020.

Gas and Electric Assistance:

Link to Apply: Application currently closed. Will reopen February 9, 2021

If you’re experiencing a financial hardship with paying your utilities due to COVID-19 (Coronavirus Pandemic), we may be able to assist you through the Emergency Rent Assistance Program Extension (ERAP Extension). 

The ERAP Extension is a partnership between Mecklenburg County and The Housing Partnership. ERAP Extension is open to individuals and families who are experiencing a delay in making their utility payments due to COVID-19. An ERAP Extension representative will work with you 1-on-1 to determine if you are eligible for utility assistance. If eligible, the funds will be sent directly to the utility company to cover your past due payment.

Eligibility Requirements:

Job loss as a result of COVID-19

Wage reduction as a result of COVID-19

Illness as a result of COVID-19

Childcare challenges as a result of COVID-19 

Arrears can be paid dating back to March 13, 2020. We will not cover any payments prior to March 13, 2020.